Privacy Policy

Personal information / Business Relationships

At First New England we are dedicated to providing you with excellent service and recognize that protecting your privacy is central to the trust you have placed in us. We do not sell personal data to outside vendors. We have posted this policy to explain how we will handle that information:

• You may visit this web site and read about our products and services, read our information and get news about us, all without providing any information about yourself.
• We will investigate member inquiries and correct any inaccuracies promptly.
• Our site contains links to other Web sites. We encourage you to review their privacy statements as First New England does not control and is not responsible for the privacy practices or content of such sites.

We collect nonpublic information about you from some or all of the following sources:

• Information we receive from you on applications or other forms, such as your name, address, social security number, assets and income.
• Information about your transactions with us, our affiliates, or others such as your account balance, payment history, parties to transactions and credit card usage; and,
• Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.

Information We Disclose

We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances as permitted by law.

Security

We have established high standards for protecting member information from unauthorized access, alteration or destruction that comply with Federal regulations to guard your nonpublic personal information.

• We employ and maintain network firewalls and other security features that are recognized as industry standards (e.g., Secure Socket Layers, password protected logons, server logs, access control restrictions, etc.) in an effort to prevent disruption of service or loss, theft or alteration of sensitive information. We use reasonable commercial efforts to stay current with frequent changes in security requirements.

• First New England does not use "cookies." (A "cookie" is a file paced on your hard drive by a Web site that allows it to monitor your visit, usually without your knowledge.) You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.

We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you.